Trust & Compliance Center
Your security and privacy are fundamental to our partnership. We maintain the highest standards of data protection, compliance, and transparency in all our enterprise technology services.
Security Certifications & Compliance
Our comprehensive certification portfolio demonstrates our commitment to maintaining the highest standards of security, privacy, and operational excellence.
ISO 27001:2013
International Organization for Standardization
Information Security Management System certification demonstrating systematic approach to managing sensitive company and customer information.
SOC 2 Type II
American Institute of CPAs
Service Organization Control report verifying security, availability, processing integrity, confidentiality, and privacy controls.
GDPR Compliance
European Union
Full compliance with General Data Protection Regulation for handling EU citizen data with comprehensive privacy controls.
AWS Partner Network
Amazon Web Services
Advanced Consulting Partner status with proven expertise in cloud architecture, migration, and managed services.
Microsoft Gold Partner
Microsoft Corporation
Gold competency in Cloud Platform and Application Development demonstrating technical expertise and customer success.
PCI DSS Level 1
PCI Security Standards Council
Payment Card Industry Data Security Standard compliance for secure handling of credit card information.
Security Standards & Measures
Our multi-layered security approach protects your data and systems with enterprise-grade controls and continuous monitoring.
Data Encryption
End-to-end encryption protecting data at rest and in transit using industry-leading protocols.
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- Hardware security modules (HSM)
- Key rotation and management
Access Control
Multi-layered authentication and authorization systems ensuring only authorized personnel access sensitive data.
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Single sign-on (SSO) integration
- Privileged access management
Network Security
Advanced network protection with continuous monitoring and threat detection capabilities.
- Next-generation firewalls
- Intrusion detection systems (IDS)
- DDoS protection and mitigation
- Network segmentation
Audit & Monitoring
Comprehensive logging and real-time monitoring of all system activities and security events.
- 24/7 security operations center
- Real-time threat intelligence
- Automated incident response
- Comprehensive audit trails
Backup & Recovery
Robust disaster recovery and business continuity planning with regular testing and validation.
- Automated daily backups
- Geographic redundancy
- Point-in-time recovery
- Regular disaster recovery drills
Vulnerability Management
Proactive security testing and continuous vulnerability assessment to maintain security posture.
- Regular penetration testing
- Automated vulnerability scanning
- Security patch management
- Third-party security audits
Compliance Documentation
Access our comprehensive compliance documentation supporting enterprise vendor evaluation and procurement processes.
Security Audit Report 2025
Comprehensive third-party security assessment covering infrastructure, applications, and operational procedures.
Data Processing Agreement
GDPR-compliant data processing agreement outlining responsibilities and data handling procedures.
Business Continuity Plan
Detailed disaster recovery and business continuity procedures ensuring service availability.
Vendor Risk Assessment
Comprehensive evaluation framework for third-party vendor security and compliance verification.
Incident Response Procedures
Detailed protocols for security incident detection, response, and communication procedures.
Privacy Impact Assessment
Systematic analysis of privacy risks and mitigation strategies for data processing activities.
Need additional documentation or have specific compliance requirements?
Terms of Service
Effective Date: January 1, 2026 | Last Updated: December 15, 2025
Please read these Terms of Service carefully before engaging SarviTEQ Enterprise services. These terms establish the legal framework for our professional relationship and define mutual rights and responsibilities.
1. Service Agreement
These Terms of Service govern your access to and use of SarviTEQ Enterprise technology services. By engaging our services, you agree to be bound by these terms and all applicable laws and regulations.
Our services are provided on a professional services basis with specific deliverables, timelines, and acceptance criteria defined in individual Statement of Work (SOW) documents.
All services are subject to availability and may be modified or discontinued with appropriate notice to maintain service quality and security standards.
2. Client Responsibilities
Clients are responsible for providing accurate information, timely feedback, and necessary access to systems and personnel required for service delivery.
Clients must maintain appropriate security measures for credentials and access provided by SarviTEQ and promptly report any suspected security incidents.
Clients agree to comply with all applicable laws and regulations in their use of our services and will not use services for any unlawful or prohibited purposes.
3. Intellectual Property
All intellectual property rights in deliverables created specifically for clients under a SOW will be transferred to the client upon full payment, unless otherwise specified.
SarviTEQ retains ownership of all pre-existing intellectual property, methodologies, tools, and frameworks used in service delivery.
Clients grant SarviTEQ permission to use project outcomes as case studies and references, subject to confidentiality agreements and prior approval.
4. Payment Terms
Payment terms are specified in individual SOW documents and typically include milestone-based payments or monthly retainers depending on engagement type.
Invoices are due within 30 days of issuance unless otherwise agreed. Late payments may incur interest charges and service suspension.
All fees are exclusive of applicable taxes, which will be added to invoices as required by law.
5. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the engagement and use such information solely for authorized purposes.
Confidential information includes technical data, business strategies, customer information, and any materials marked as confidential.
Confidentiality obligations survive termination of services and remain in effect for five years unless otherwise specified in separate agreements.
6. Warranties and Disclaimers
SarviTEQ warrants that services will be performed in a professional manner consistent with industry standards and best practices.
Services are provided 'as is' without warranties of any kind beyond those explicitly stated in SOW documents.
SarviTEQ does not warrant that services will be uninterrupted or error-free, though we commit to prompt resolution of any issues.
7. Limitation of Liability
SarviTEQ's total liability for any claims arising from services shall not exceed the fees paid for the specific services giving rise to the claim.
Neither party shall be liable for indirect, incidental, consequential, or punitive damages including lost profits or business interruption.
These limitations apply regardless of the form of action and survive termination of the agreement.
8. Termination
Either party may terminate services with 30 days written notice, subject to completion of ongoing work and payment for services rendered.
SarviTEQ may terminate immediately for material breach, non-payment, or violation of terms after providing opportunity to cure.
Upon termination, clients receive all completed deliverables and SarviTEQ returns or destroys client confidential information as directed.
9. Dispute Resolution
Parties agree to attempt resolution of disputes through good faith negotiation before pursuing formal legal action.
If negotiation fails, disputes will be resolved through binding arbitration in accordance with commercial arbitration rules.
The prevailing party in any dispute resolution shall be entitled to recover reasonable attorneys' fees and costs.
10. General Provisions
These terms constitute the entire agreement between parties regarding services and supersede all prior agreements and understandings.
SarviTEQ may update these terms with notice to clients. Continued use of services after updates constitutes acceptance of modified terms.
If any provision is found unenforceable, remaining provisions continue in full force and effect.
Questions About These Terms?
If you have questions about these Terms of Service or need clarification on any provisions, our legal team is available to assist you.
Contact Legal TeamPrivacy Policy
Effective Date: January 1, 2026 | Last Updated: December 15, 2025
At SarviTEQ Enterprise, we are committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy explains how we collect, use, protect, and share information in connection with our enterprise technology services.
1. Information We Collect
We collect information necessary to provide enterprise technology services including contact details, company information, technical requirements, and project specifications provided during consultation and engagement processes.
Technical data collected includes system logs, performance metrics, and usage analytics required for service delivery, optimization, and security monitoring.
We may collect information automatically through cookies and similar technologies when you visit our website, including IP addresses, browser types, and navigation patterns.
2. How We Use Your Information
Information is used primarily to deliver contracted services, communicate about projects, and provide technical support throughout our engagement.
We analyze usage data to improve service quality, develop new offerings, and enhance security measures protecting client systems and data.
Marketing communications are sent only with explicit consent and include options to unsubscribe from non-essential communications at any time.
3. Data Security Measures
We implement industry-leading security controls including encryption, access controls, and continuous monitoring to protect client data from unauthorized access or disclosure.
All personnel with access to client data undergo background checks and security training, with access granted on a need-to-know basis only.
Regular security audits and penetration testing ensure our security posture remains effective against evolving threats.
4. Data Sharing and Disclosure
We do not sell, rent, or trade client information to third parties for marketing purposes under any circumstances.
Information may be shared with trusted service providers who assist in service delivery, subject to strict confidentiality agreements and security requirements.
We may disclose information when required by law, court order, or to protect our legal rights and the security of our systems and clients.
5. Data Retention
Client data is retained for the duration of our engagement plus a reasonable period to fulfill legal and contractual obligations.
Project documentation and deliverables are retained according to industry standards and client agreements, typically 7 years for financial records.
Clients may request deletion of their data after engagement completion, subject to legal retention requirements and legitimate business needs.
6. Your Privacy Rights
You have the right to access, correct, or delete your personal information held by SarviTEQ, subject to legal and contractual limitations.
You may object to certain data processing activities, request data portability, and withdraw consent for optional data uses at any time.
EU residents have additional rights under GDPR including the right to lodge complaints with supervisory authorities.
7. International Data Transfers
Client data may be processed in multiple jurisdictions where SarviTEQ operates, with appropriate safeguards to ensure consistent protection standards.
We use standard contractual clauses and other approved mechanisms for international data transfers as required by applicable privacy laws.
Data localization requirements are accommodated through regional data centers and processing facilities when specified by clients or regulations.
8. Cookies and Tracking
Our website uses essential cookies for functionality and security, along with optional analytics cookies to improve user experience.
You can control cookie preferences through browser settings, though disabling certain cookies may limit website functionality.
We do not use cookies for cross-site tracking or targeted advertising purposes.
9. Children's Privacy
Our services are designed for business use and not directed at individuals under 18 years of age.
We do not knowingly collect personal information from minors and will delete such information if discovered.
Parents or guardians who believe we have collected information from minors should contact us immediately for removal.
10. Policy Updates
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service offerings.
Material changes will be communicated through email notification and prominent website notices at least 30 days before taking effect.
Continued use of our services after policy updates constitutes acceptance of the revised terms.
Data Protection Officer
Contact our Data Protection Officer for privacy-related inquiries and requests.
dpo@sarviteq.comPrivacy Requests
Submit requests to access, correct, or delete your personal information.
privacy@sarviteq.comHave Questions About Our Policies?
Our legal and compliance teams are available to discuss any questions about our terms, privacy practices, or security measures. We're committed to transparency and building trust through open communication.
For urgent security matters, please contact our Security Operations Center at security@sarviteq.com